Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach i.e., it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. It is a human tool for the benefit of human beings. It applies broadly to the behavior of people in all types of organizations such as business, government, schools, etc. it helps people, structure, technology, and the external environment blend together in to an effective operative system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.
The basic assumptions for the study of organizational behavior are:
1. an industrial enterprise is an organization of people;
2. these people must be motivated to work effectively;
3. the goals of the employee and the employer may not necessarily coincide;
4. the policies and procedures adopted in an enterprise may influence people in the directions not always foreseen by the policy makers;
5. organizations are social systems, not just technical economic systems;
6. we are motivated by many needs;
7. we are not always logical;
8. we are interdependent; our behavior is often shaped by the social context;
9. informal work group is a major factor in determining attitudes and performance of individual workers;
10. management is only one factor affecting behavior; the informal group often has a stronger impact;
11. job roles are more complex than job descriptions would suggest; people act in many ways not covered by job descriptions;
12. there is no automatic correlation between individual and organizational needs;
13. communication channels cover both logical/economic aspects of an organization and feelings of people;
14. teamwork is essential for cooperation and sound technical decisions;
15. leadership should be modified to include concepts of human relations;
16. job satisfaction will lead to higher job productivity;
17. management requires effective social skills, not just technical skills.
The basic assumptions for the study of organizational behavior are:
1. an industrial enterprise is an organization of people;
2. these people must be motivated to work effectively;
3. the goals of the employee and the employer may not necessarily coincide;
4. the policies and procedures adopted in an enterprise may influence people in the directions not always foreseen by the policy makers;
5. organizations are social systems, not just technical economic systems;
6. we are motivated by many needs;
7. we are not always logical;
8. we are interdependent; our behavior is often shaped by the social context;
9. informal work group is a major factor in determining attitudes and performance of individual workers;
10. management is only one factor affecting behavior; the informal group often has a stronger impact;
11. job roles are more complex than job descriptions would suggest; people act in many ways not covered by job descriptions;
12. there is no automatic correlation between individual and organizational needs;
13. communication channels cover both logical/economic aspects of an organization and feelings of people;
14. teamwork is essential for cooperation and sound technical decisions;
15. leadership should be modified to include concepts of human relations;
16. job satisfaction will lead to higher job productivity;
17. management requires effective social skills, not just technical skills.
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